The present general terms and conditions below are intended to define the rights and obligations of each party in connection with the online or offline sale of products and services distributed by EIRL Roux Olivier (here in after MyPrint3D-en-folie.)

Placing an order on sites published by MyPrint3D-in-Madness. Implies the adhesion of the customer, without restriction or reservation to all the articles and provisions of the present in the version of the order. No terms of the Customer shall be incorporated herein without express and written agreement from MyPrint3D-en-folie.

The websites (hereafter the websites) published by My Print 3D-en-folie are and

The conditions of sale mention working days: These are from Monday to Friday excluding public holidays, except days of restriction of delivery (by the state) and exceptional holidays (which will be indicated at the top of each page of site)

Contact information

Company: EIRL ROUX Olivier, RCS MEAUX, SIRET 51164183900036

EIRL ROUX OLIVIER (MyPrint3D), 30 avenue de la République, 77100 MEAUX, FRANCE

Article 1- Acceptance and application of conditions of sale

The general conditions of sale are available online at

By checking the box "I have read the general terms and conditions and adhere to it without reservation" (for orders on websites) or by signing and returning a quotation created by MyPrint3D-en-folie, the Customer agrees these conditions of sale.

The conservation and reproduction are ensured by MyPrint3D-en-folie in accordance with article 1369-4 of the Civil Code.

Article 2 - Differents Customers

2.1 The client must be located in one of the following geographical areas:

Metropolitan France (including Corsica), DOM TOM, European Community, Switzerland, Monaco, Andorra, United States, Canada.

2.2 Non-Professional Client

The non-professional customer must order online on one of the websites. It has the right of withdrawal regardless of its nationality (excluding products tailored).

2.3 Professional Client

The professional customer can order online on the websites or by quotation. It does not benefit from the right of withdrawal which concerns only the non professionals.

Article 3 - Orders on websites.

3.1 To place orders on the websites, the Client must create an account or use his previously created account, fill his virtual cart with the products and quantities of each product, choose the method of delivery available and the choice of payment. The order will be validated only after validation of the choice of payment and actual payment (see Article 6.5)

3.2 Availability of products: The stock in real time is indicated on the websites.

3.2.1 Products in stock: The requested product is in stock and does not require a period of time to be printed.

3.2.3 On-demand printing products: The requested product is not in stock. It will be printed within the specified time

3.3 Preparation of the order: The preparation of the order takes place within 3 working days after your order for any order placed before 6pm. In the contrary case the period is increased by one working day. This period shall be within the period specified in Article 5. If the product is printed on demand in the order, the period shall be increased by the number of days indicated in the product sheet.

Article 4 - Orders by other means (business customers only)

4.1 To place an order outside the websites, the Professional Customer only will have to ask for a quote. MyPrint3D-en-folie undertakes to produce the quote within 7 days for the products available (on the websites) and within 21 days if not. The Client must return the signed quote accompanied by the payment (see Article 6.5) for the actual order. The quotations unless otherwise stated are valid for 15 days. In case of multiple requests for quotations not followed by orders (over 5 consecutive quotes without order), the quotations are invoiced 25 € ht deductible in case of validation of the order.

MyPrint3D-en-folie may, if it wishes to do a partial delivery of the products. If the Customer wishes a partial delivery and indicates it in the estimate, it will be invoiced at the price of a standard delivery.

4.2 Preparation of the order: Once the products are available, the preparation of the order takes place within 24 working hours.

Article 5 - Deliveries

5.1 Definitions

Deliverable working day: From Monday to Friday excluding public holidays and off days of transport truck traffic limitation by the state.
Contractual period: Deadline at which Due In Folie agrees to deliver the goods in stock ordered. This period includes: the preparation of the order, the deposit to the postal company and the delay of routing. The delay begins on the next working day of the order if it is made before 12h Paris time, or the next working day if not.

If the delivery address does not allow delivery (mailboxes too small, the person absent for signed parcels), the extra days to collect the parcel at the post office are not counted.

Upgrade: MyPrint3D-en-folie can, if desired, upgrade the shipment and use a more expensive shipping method. In this case, the extra cost is the exclusive charge of MyPrint3D-en-folie
Shipping costs included: Envelope, envelope or cardboard, postage, and any VAT (20%).
The maximum weight limit is 20 Kg.

Article 5.2 Applicable Rates

The full delivery rates and delivery time are available on the following website: for all orders via websites as well as In the annex to these conditions of sale for the quotations. They are also indicated at the time of purchase before the choice of the payment

For orders made by quotation, the delivery rate is indicated on it.

Article 6 - Financial conditions

6.1 The prices of the products are indicated on the websites or on the estimate provided. Packing, transport and shipping costs are not included. These charges are invoiced extra when the carrier is chosen (see Article 5). MyPrint3D-en-folie reserves the right to modify its prices at any time, while guaranteeing the prices validated during an order and the prices indicated during the validity of a quotation.

6.2 Processing Fees

For all online orders on websites, no processing fee will be charged. For all orders made under other conditions, a package of 20 € ht of processing fee may be charged. For orders over € 250, this fee will be reduced to € 0.

6.3 Export.

Possible customs duties and other import taxes are due by the buyer

6.4 Payment on order

6.4.1 For Customers:
All orders must be ordered without discount.

6.4.2 For Business Customers:

Unless otherwise agreed in writing by MyPrint3D-en-folie, all orders must be settled on order without discount. In case of written agreement for a settlement period, this will be valid for a maximum of 6 months and will be canceled automatically in case of late payment making all eligible sums immediately including the penalty fee for late payment. In the event of late payment, and in accordance with Articles L. 441-3 and L. 441-6 of the Commercial Code, an indemnity of 40 euros will be due per invoice.

6.5 Choice of payment (sale on websites)

The CUSTOMER purchasing on the websites has several means of payment:

6.5.1 Payment by Credit Card

The service is available for any purchase. Validation of the order by the banking organization is validation of the order.

6.5.2 Payment by PAYPAL

The service is available for any purchase. A Paypal account is not necessary (payment by credit card on the site of Paypal). The validation of the order by Paypal is validation of the order.

6.5.3 Payment by Check (only for France)

Payment by check issued from France is possible. The check must be sent to the address indicated at the beginning of this document, the order being EIRL Roux Olivier. The products in stock are reserved until reception of the payment and within a maximum delay of 10 days after validation of the order on line. Beyond the products are no longer guaranteed in stock. After 20 days, the order will be canceled.

6.5.4 Payment by Transfer

Payment by bank transfer is possible. The transfer must be sent to EIRL Roux Olivier, account number IBAN FR7610278064450002069750112 BIC CMCIFR2A .. The products in stock are reserved until reception of the payment and within a maximum delay of 10 days after validation of the order online. Beyond the products are no longer guaranteed in stock. After 20 days, the order will be canceled.

6.5.5 Payment by Administrative Order (only for France)

Payment by administrative order is possible. Thank you for returning us stamp the order present on the order page. The products in stock are reserved until reception of the order and within a maximum delay of 10 days after validation of the order on line. Beyond the products are no longer guaranteed in stock. After 20 days, the order will be canceled

6.6 Choice of payment for offline sales (excluding sale on websites)

The CUSTOMER acting as purchaser outside the websites payment is made only by transfer or by administrative order

6.6.1 Payment by Bank Transfer

Payment by bank transfer is possible. The transfer must be sent to EIRL Roux Olivier, Crédit Mutuel (Meaux), account number IBAN FR7610278064450002069750112 BIC CMCIFR2A. The products in stock are reserved until reception of the payment and within a maximum delay indicated on the order form.

6.6.3 Payment by Administrative Order

Payment by administrative order is possible. Thank you for returning stamped the order on the order page. The products in stock are reserved until receipt of the administrative mandate and within a maximum period indicated on the order form

6.7 Discount Coupons

Vouchers can be registered or for all customers. When issuing a coupon. Unless otherwise stated, vouchers are valid for 1 year. They are cumulative with promotions and may be limited to certain product categories. They are not refundable.

Article 7 Right of withdrawal

This article applies to non-business customers.

7.1 General information:

The non-professional CLIENT has 14 days to exercise his right of withdrawal without having to justify or to pay a penalty. When the 14-day period expires on a Saturday, Sunday or a holiday, it is extended until the next working day.

The period begins on the day of the last delivery in case of multiple delivery.

This right to retraction does not apply to personalized products at the request of the CLIENT.

The expenses of return and the responsibility of the transport are the responsibility of the CLIENT

The amount reimbursed will include the total amount of the contract of sale as well as the postage costs as standard (see Delivery). If the CUSTOMER has chosen a more expensive method of shipment, the costs are to be borne by him and will not be reimbursed.

The goods must be returned to the following address: EIRL Roux Olivier, MyPrint3D. 30 avenue de la république, 77100 MEAUX, France

Retraction means that the entire sale is canceled and all products are then concerned.

The repayment period begins to take effect upon the recovery of the goods and / or the presentation of proof of mailing of a carrier.

The Customer has a right to trial (as if the product had been tried in the shop). Beyond this right on trial, and in case of damaged products, a discount of 10 to 100% of the amount will be practiced according to the damages observed. MyPrint3D-en-folie has 4 days to receive the goods to tell you the discount practiced. In the absence of a message, the products will be considered correct.

The Client can make his request on free form in the content of his email and can if he wishes to use the retraction voucher present at the address:

7.2 Refund in case of withdrawal

The CLIENT will be refunded within a maximum of 14 days after receipt of the goods. After this period, the amount will be increased: 10% of the amount of the increase order for 30 days late, 20% for 60 days and 50% beyond.

In the case of a refund by bank transfer, the time limit begins only when the CLIENT provides its valid banking details.

The refund will take place in the same method of payment as at the time of the sale. In case of technical impossibility, the refund will be made at the choice of the customer by transfer or by check (for French customers).

Article 8 - Guarantee

All the products sold by the site have a legal guarantee:

French Consumer Code - article L211-4

The seller is obliged to deliver a voucher in accordance with the contract and is liable for any defects in conformity that may exist at the time of issue. It also answers to the defects of conformity resulting from the packaging, the assembly instructions or the installation when this was charged to it by the contract or was carried out under its responsibility.

French Consumer Code - Article L211-5

To comply with the contract, the property must:

1) be suitable for the customary use of a similar good and, where applicable:
- correspond to the description given by the seller and possess the qualities which he has presented to the buyer in the form of a sample or a model:
- present the qualities that a buyer can legitimately expect in view of public statements made by the seller, the producer or his representative, in particular in advertising or labeling.

(2) or have the characteristics defined by mutual agreement by the parties or be suitable for any special purpose sought by the buyer, brought to the knowledge of the seller and which the latter has accepted.

French Consumer Code - Article L211-12

The action resulting from the lack of conformity is prescribed by two years from the delivery of the property.

French Civil Code - Section 1641

The seller shall be liable for the hidden defects of the thing sold which render it unfit for the use for which it is intended or which so diminish such use that the purchaser has not acquired it, Would have given a lesser price if he had known them.

French Civil Code - section 1648

The action resulting from the defects must be brought by the purchaser within two years from the discovery of the defect.


Article 9- Personal data

9.1 MyPrint3D-en-folie protects your privacy. All information requested for your customer account will NEVER be communicated to other companies or any other natural or legal person.

9.2 In case of subscription to the newsletter, the customer will receive a maximum of twice a month an e-mail called the newsletter. The CUSTOMER may at any time request the termination of this list through its identifiers.

9.3 In the event of authorization to receive special offers, the customer will receive a maximum of once a month an e-mail named partner offers. The CUSTOMER may at any time request the termination of this list through its identifiers. In no way will Des en Folie communicate your email address.

9.4 In accordance with the Data Protection Act, you have the right to access, rectify and oppose the processing of your personal data. Simply write to us online ( or by mail to MyPrint3D, Roux Olivier, 30 avenue de la République, 77100 MEAUX by providing us with a photocopy of your ID and indicating Your name, first name, e-mail address and if possible your customer reference.

9.5 Cookies

Dés en Folie informs you, in accordance with the order published on August 24, 2011 of the presence of cookies on the websites. They are exclusively used for the purchase and management of the shop and are not used to track your behavior for advertising purposes.

The inset on our facebook page may also contain cookies if you are connected to this platform. These cookies are managed directly by Facebook Inc. and not MyPrint3D-en-folie.

Article 10 - Allocation of powers

For the execution of this contract, the parties shall elect domicile at the head office of their company or at their respective principal place of residence.

Any dispute concerning the interpretation or the execution of this contract will be, failing to be resolved amicably between the parties, of the exclusive competence of the court of commerce of the Meaux in France except if the CLIENT is considered by the law As a consumer.

The  english condition of sales is only a translation. The official conditon of sales is the French Version.

Article 11 - Intellectual Property

All trademarks, texts, comments, books, illustrations and images, whether visual or sound, reproduced on the site are protected under copyright, trademark law, patent law and right to the image.

They are the full property of Roux Olivier or its partners. Any reproduction or representation, in whole or in part, constitutes an infringement that could incur civil and criminal liability of its author.


Conditions valid from 1 June 2017 and those until new conditions published.